From Fragmented to Future-Ready — How Tricon Delivered a CPMO Transformation

Written By Gimena de Buen

In a complex and evolving construction and fabrication environment, one organization was grappling with fragmented processes, inconsistent project delivery, and limited visibility into performance and costs. They needed structure. They needed clarity. They needed a partner.

Through a strategic partnership, Tricon enabled the client to stand up a Corporate Project Management Office (CPMO), implement scalable tools, and ultimately elevate their project maturity from reactive to integrated—all within a year. This case outlines how Tricon drove that transformation, one milestone at a time.

The challenge: Disconnected Projects, Diminishing Returns

Before Tricon’s engagement, the client faced classic operational growing pains:

  • No standardized project delivery framework

  • Fragmented project and cost reporting

  • Manual processes with low data integrity

  • Limited visibility and accountability across teams

Without a unifying structure, project performance was difficult to measure and even harder to optimize. Financial blind spots further compromised strategic decision-making and profitability.

The Solution: Project Victory Through CPMO Maturity

Tricon deployed its proven “Project Victory” approach—starting with a current state assessment, followed by a multi-phase implementation of PMO functions and tools.

Phase 1: Standing Up the CPMO

  • CPMO Team Formation: Defined roles and responsibilities

  • Gap Analysis: Identified opportunities for structure, clarity, and governance

  • Lifecycle Development: Designed and documented a project delivery lifecycle

  • Tool Implementation: Configured Procore (Q&S, PM Modules) and built a custom CPMO SharePoint hub

Phase 2–3: Institutionalizing Governance

  • Project Delivery Lifecycle Framework: Templates, training, and continuous feedback loops

  • Stage Gate Governance: Introduced stage gates for strategic oversight

  • Project Controls: Launched cost trackers, KPI dashboards, and resource capacity reporting

  • CPMO Analyst Onboarding: Provided dedicated analyst support to embed the new processes

The Results: Data-Driven Transformation

Before:

  • No consistent framework

  • Manual, disconnected reporting

  • Fragmented project tracking

  • Financial blind spots

After:

  • Aligned lifecycle & delivery framework

  • Power BI dashboards & streamlined data

  • Centralized Procore & SharePoint systems

  • Real-time cost control and KPI insights

Key Improvements

  • Structured Reporting: Portfolio-wide visibility into project status and performance

  • Standardized Delivery: Unified templates and processes across business units

  • Accountability & Profitability: Improved financial ownership by project managers

  • CPMO Maturity: Achieved Level 3 maturity, integrating project governance into business-as-usual operations

Business Impact: Value Beyond Delivery

Tricon’s partnership delivered more than just frameworks and dashboards—it brought cultural and operational change across multiple pillars:

1. Strategic Visibility: Real-time reporting and centralized dashboards enabled data-backed decisions.

2. Financial Control: Introduction of project cost trackers improved forecasting and profitability.

3. Organizational Alignment: Enhanced communication and clarity between project teams and leadership.

4. Scalable Growth: The CPMO functions and tools created a foundation to support future business expansion.

Client Maturity Journey

By October 2025, the client had progressed from an ad hoc, reactive project environment (Level 1.5) to a structured, integrated CPMO operation (Level 3), with plans to reach Level 3.5 in the following year.

  • CPMO Maturity: From template-based beginnings to enterprise-level governance

  • Project Controls Maturity: From subjective evaluation to metrics-driven management

Conclusion: Tricon's value as a transformation partner

This engagement highlights what makes Tricon Solutions different: a deep understanding of organizational change, a commitment to real-world outcomes, and a playbook that turns vision into measurable value.

Through every project phase, dashboard update, and governance gate, Tricon helped the client not just keep up—but lead.

This is Project Victory. This is the Tricon way.

Gimena de Buen
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